Tenant Services


Enquire in person

Our Tenancy Services / Rental and Property Management offices are located on the ground floor of The City Sales building at 445 Karangahape Rd in Newton.

Office hours are 8.30am - 5.00pm Monday to Friday.

As with any busy city office it is advisable to make an appointment first by calling (09)303 0601 or the mobile number of one of our specialist Auckland rental agents.
Chris Sun
Rental Agent
Chris Sun
Mobile: 021 520 567
Email: email
Mandy Zhao
Property Manager
Mandy Zhao
Mobile: 027 433 3656
Email: email
Shona Kydd
Property Manager
Shona Kydd
Mobile: 027 430 9419
Email: email
Stephanie Hill
Senior Property Manager
Stephanie Hill
Mobile: 027 676 4488
Email: email

What you will need to rent an apartment

  • You will be required to complete a Tenancy Application form in the first instance.
  • You will then be required to complete a Residential Tenancy Agreement.
  • You will need to provide references from previous landlords.
  • You will need to provide photo identification issued by a recognized government, state, or authority. Preferably a New Zealand drivers license, a valid passport or both.
  • You will be required to pay a bond of four weeks rent, two weeks rent in advance, and a letting fee to the rental agent equal to 1 week's rent plus GST.
  • You may be required to complete an automatic payment authority, and will therefore need to provide details from a New Zealand bank account.

Your obligations as a tenant

  • You must pay rent on time
  • The apartment must be kept clean
  • You are required to advise your Property Manager immediately of any repairs that are required.
  • You must allow access for periodic inspections, repairs, and emergencies.
  • You must abide by Body Corporate or building rules.

When vacating an apartment

  • All tenants must move out by the end date in the tenancy agreement
  • 21 days notice is required if you intend vacating before the end date, unless it is a fixed term.
  • Rent must be paid up to the tenancy end date.
  • The apartment must be left clean and tidy.
  • All rubbish must be removed from the apartment.
  • All keys and security swipes must be returned


Contact our rental agents.